Head of Client Services

  • Location

    Bristol, United Kingdom

  • Sector:

    Sales & Account Management

  • Job type:

    Direct hire

  • Salary:

    £30,000 - £35,000 + bonus

  • Contact:

    Andrew Jones AG

  • Job ref:

    19928

  • Published:

    about 2 months ago

  • Expiry date:

    2021-01-31

Client Service Director

£30,000 - £32,000 + Bonus

 

Looking for a client facing, strategic role where you get to manage a team?

 

Enjoy working in the Translation or Market Research industry?

 

Looking for flexible working?

 

This is a strategic role that calls for top-level experience in account management, maintaining excellent client relationships, expert people leadership and the ability to multitask.

 

As Client Service Director, you will be responsible for the success of the Client Service team and ensuring that clients are not just kept happy, but kept growing.. 

 

 

Day to day will look like:

  • Developing and implementing new strategies and trainings to help keep clients happy and growing.
  • Work with and report to the commercial director to help implement new KPI's to monitor success.
  • Cut costs and improve gross profit opportunities and efficiency of operations through strategic implementation of your ideas.
  • Ensuring the smooth-running of the Client Service team.
  • Working with Leadership and Management teams to develop excellent inter-departmental work and ethos.

 

Requirement for the role:

  • Experience in Client Services or Account Management in a leadership role
  • Love of working directly with clients
  • Excellent level of English/Near Native
  • Passion for languages.