Sales & Account Management

We are looking for an experienced Customer Success Manager to join our client's team in Dubai.  This position requires relocation to Dubai, and the client will sponsor VISA and health insurance. The salary for this role is AED 20,000-25,000 monthly.  Founded in 2008, our client has quickly grown to dominate the localization market in the MENA region through its proprietary suite of innovative language solutions custom-built for the Arabic language. In this role, you'll take full customer ownership of a designated portfolio, driving sales, overseeing overall budget, and maximizing growth to hit commercial targets Duties & Responsibilities Establish long lasting sales-centric relationships by deeply understanding your client’s short- and long-term objectives to enhance loyalty and align services with their goals. Provide ongoing value by engaging in day-to-day sales interactions and maintaining a reporting cadence, aiming to ensure client satisfaction and transparent communication. Earn trust as a valued sales advisor to customers by adopting a Customer Success mindset and make decisions on sales solutions with the goal of driving positive customer outcomes. Manage customer expectations with a focus on sales, facilitating sales-focused customer dialogue, and executing according to aligned scope, quality, and speed with customers. Develop an in-depth understanding of products and services through a sales-oriented approach to effectively communicate their features and benefits. Collaborate with internal teams to facilitate timely and effective sales solutions. Monitor and analyse customer feedback and usage data to identify sales opportunities, improve customer satisfaction, and drive customer success. Regularly identify upselling and cross-selling opportunities by actively assessing client needs and preferences, aiming to enhance both customer satisfaction and revenue growth. Provide regular updates on portfolio key results such as YoY growth per customer, sold tech/subscriptions, Quality Feedback, and customer success KPIs. Adhere to and continuously improve the client's sales-focused documentation and administrative processes. Contribute significantly to the client's overall growth and commercial success with a strong emphasis on sales outcomes.  Experience & Qualifications required  Bachelor’s degree in business management or any related field is preferable. (3-5) years of experience in the sales, business development or strategic account management role in the professional services industry “B2B”. Experience working with top tier local and international clients across the private and public sector in the Middle East or globally. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Strong problem-solving skills and the ability to think creatively to resolve client issues. Highly organized and detail-oriented, with the ability to multitask and manage time effectively. Positive and enthusiastic attitude, with a passion for delivering exceptional sales and customer service. Familiarity with LSP industry terminology, translation software, and project management tools is a plus. Familiarity with consultancy, media, and entertainment clients or sectors is a strong plus. Ability to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced and constantly changing environment. Interested? Apply with an updated copy of your resume!  #LI-CP1  

Il nostro cliente è una nota azienda di soluzioni linguistiche per clienti aziendali, con un fatturato di oltre €3,5 milioni e che impiega oltre 25 impiegati in Italia e Nordeuropea. I loro clienti sono nel settore finanziario e legale, per lo più, ma non solo. Sono alla ricerca di un Senior Business Development Manager / Director, una persona motivata e con grinta che sia in grado di generare fatturato, dare struttura al team e alle attività di vendita, e fare da esempio al resto del team commerciale. Attività generali includono: Sviluppo del New Business: identificare e contattare nuovi potenziali clienti, comprendere le loro esigenze specifiche e proporre soluzioni personalizzate che soddisfino i nostri elevati standard qualitativi Gestione degli Account: mantenere e rafforzare i rapporti con i clienti esistenti, garantendo la loro massima soddisfazione e sviluppando soluzioni innovative per soddisfare le loro necessità presenti e future (vendita incrociata, vendita aggiuntiva) Strategia di vendita: collaborare con il team di marketing e vendite per implementare strategie efficaci che aumentino la nostra quota di mercato nel settore dei servizi linguistici  Ti interessa e vuoi saperne di più? Mettiti in contatto con noi! #LI-Hybrid #LI-CP1

Business Development Manager Ideally based West Coast, US but open to all of US PT working hours #Remote #LI-EJ1 If you are a hunter and can confidently communicate with multiple influencers and decision makers... then we have the position that will motivate, challenge, and reward you. We are looking for a high-energy, new-business hunter to join our team! The company: For over 40 years, we have been helping multinational companies to expand in new markets by delivering engaging messages and products to all audiences in their native language, taking into account cultural context. Join a multicultural time with eclectic backgrounds and skills! Together we form one of the most productive LSPs in the industry. Your focus will be on creating new revenue streams through previous relationships, referrals, targeted prospecting, and other means. Principle Duties: Identify prospects, generate leads, and close new business Support the preparation of all proposals and client quotations Execute sales strategies and focus sales activities to achieve defined revenue and profit targets Represent the company with respect to its high standards and values concerning its global services offerings Monitor market trends and competitor activities and provide relevant information to internal stakeholders Achieve a thorough understanding of what the company is about, the innovations it is selling, our value proposition, position in the market, and localization technologies Coordinate sales activity with marketing initiatives Required Background: Sales experience within the localisation industry Creativity, ambition, and a passion to provide unparalleled customer experiences Sales experience, preferably in the localization industry Technology-driven and tech-savvy Experience working with and selling to Enterprise level clients Proven HUNTER with experience in cold-calling for new business with new customers Strong analytical, interpersonal, and presentation skills Knowledge of and experience in Customer Centric Selling concepts and strategies with a demonstrated experience and track record of success Ability to collaborate effectively with both clients and internal teams Strong negotiation skills with clients, to create a win-win for both company and client Experience working in Apollo, HubSpot.

Sie sind ein erfahrener Vertriebsprofi mit nachweislicher Erfahrung im Erreichen ehrgeiziger Ziele? Sie begeistern sich für die digitale Welt und innovative B2B-Lösungen? Wir suchen einen DACH Sales & Account Manager mit mindestens 5 Jahren Erfahrung, der das Team unseres Kunden in Deutschland verstärkt. Sie arbeiten für ein marktführendes Unternehmen mit einem Umsatz von mehr als 65 Mio. Euro, das Kunden in allen Branchen weltweit innovative Übersetzungslösungen anbietet. In dieser Position sind Sie für die individuelle Kundenakquise und die Generierung neuer Umsatzströme verantwortlich. Ihr Schwerpunkt liegt dabei auf der Kundenakquise in Deutschland.  Anforderungen: 3-5 Jahre nachgewiesene Erfahrung im Vertrieb von Übersetzungslösungen sind erforderlich. Erfahrung im Vertrieb an multinationale Kunden in verschiedenen Branchen.  Sie sprechen Deutsch und Englisch als Muttersprache. Unser Kunde: Es handelt sich um ein weltweit anerkanntes Übersetzungs- und Dolmetschunternehmen. Es gehört zu den 30 größten Sprachdienstleistern der Welt und bedient über 500 Sprachkombinationen mit einem Umsatz von über 65 Millionen Dollar. Sind Sie interessiert und passen Sie auf die Beschreibung? Wenn ja, senden Sie uns bitte Ihren Lebenslauf! #MC-1

Business Development Manager Ideally based in Brussels Can be #Remote anywhere in Belgium #LI-EJ1 Join a Growing European Leader and Drive Revenue! Are you ready to skyrocket your sales career? The international leader in language and content solutions, is seeking a talented and ambitious Business Development Manager to join our dynamic team at our future cutting-edge Tour&Taxi offices in Brussels. As part of our fast-growing company, you'll have the opportunity to work with some of the world's leading brands, while enjoying unparalleled career development and learning opportunities. Why Join the Company? • Thrive in a fast-growing company: went from 77th to 5th place worldwide in just 5 years, making it one of the fastest-growing French ETIs. • Lead the European market: As the European leader in translation and multilingual content, operating in 25 countries and boasts a team of 200+ sales professionals among its 2,500 employees. • Drive revenue and shape success: Work on long and complex sales cycles with major accounts, including Fortune 500 companies. Sell innovative B2B SaaS solutions and a range of other language services. • Collaborative and creative environment: Join a global team where collaboration, creativity, and your input are highly valued. Your talent will be encouraged to thrive. Your Role and Responsibilities: As a Business Development Manager, you'll play a crucial role in developing and closing new business opportunities with enterprise clients in Belgium. Your responsibilities will include: • Identifying and maximizing sales revenue through effective business development strategies • Managing a pipeline of revenue and activities to ensure profitable growth • Assisting with RFPs, tenders, and proposals • Developing sales skills, market knowledge, and best practices to achieve targets • Engaging with C-Level and Director-level contacts within client accounts and target prospects • Generating leads through proactive prospecting and responding to inbound inquiries • Positioning the company's solutions and services to meet client needs • Implementing sales and pipeline-building market strategies Requirements • Proven experience in sales development and deal closing in a B2B context • Fluent in English AND French or Dutch • Experience in the language industry is highly desirable • Strong negotiation and communication skills • Ability to build effective relationships and deliver compelling presentations • Account mapping, planning, and management skills • Understanding of competitors, unique selling points, and commercial awareness Benefits • Work in the modern and inspiring Tour&Taxi offices, our future workplace, in Brussels • Training and personal development opportunities within a global organization • Join a stable company with over 30 years of experience and a strong market position • Experience an international work environment with colleagues from different countries

Business Development Manager - Life Science Ideally based in Brussels or Amsterdam Can be #Remote anywhere in Benelux #LI-EJ1 Join a Growing European Leader and Drive Revenue! Are you ready to skyrocket your sales career? The international leader in language and content solutions, is seeking a talented and ambitious Business Development Manager to join our dynamic team at our future cutting-edge Tour&Taxi offices in Brussels. As part of our fast-growing company, you'll have the opportunity to work with some of the world's leading brands, while enjoying unparalleled career development and learning opportunities. Why Join the Company? • Thrive in a fast-growing company: went from 77th to 5th place worldwide in just 5 years, making it one of the fastest-growing French ETIs. • Lead the European market: As the European leader in translation and multilingual content, operating in 25 countries and boasts a team of 200+ sales professionals among its 2,500 employees. • Drive revenue and shape success: Work on long and complex sales cycles with major accounts, including Fortune 500 companies. Sell innovative B2B SaaS solutions and a range of other language services. • Collaborative and creative environment: Join a global team where collaboration, creativity, and your input are highly valued. Your talent will be encouraged to thrive. Your Role and Responsibilities: As a Business Development Manager, you'll play a crucial role in developing and closing new business opportunities with enterprise clients in Belgium within the life sciences. Your responsibilities will include: • Identifying and maximizing sales revenue through effective business development strategies • Managing a pipeline of revenue and activities to ensure profitable growth • Assisting with RFPs, tenders, and proposals • Developing sales skills, market knowledge, and best practices to achieve targets • Engaging with C-Level and Director-level contacts within client accounts and target prospects • Generating leads through proactive prospecting and responding to inbound inquiries • Positioning the company's solutions and services to meet client needs • Implementing sales and pipeline-building market strategies Requirements • Proven experience in sales development and deal closing in a B2B context • Fluent in Dutch and English • Experience in the language industry is highly desirable • Strong negotiation and communication skills • Ability to build effective relationships and deliver compelling presentations • Account mapping, planning, and management skills • Understanding of competitors, unique selling points, and commercial awareness Benefits • Work in the modern and inspiring Tour&Taxi offices, our future workplace, in Brussels • Training and personal development opportunities within a global organization • Join a stable company with over 30 years of experience and a strong market position • Experience an international work environment with colleagues from different countries

Account Manager Paris, France #Hybrid, in office 3 days per week #LI-EJ1 Our client is an international leader in language and content solutions, services and technologies. The group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. Every position is key to our global growth: we know that we will only succeed if our people succeed. Joining means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand. Role: Maintains and develops the client relationship to influence the need and use of the company's services Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organisations Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services) Uses the company's sales tack to develop customer information and account mapping. Uses the tools for opportunity pipeline growth Participate in internal sales meetings or marketing events as needed Share customer problems/concerns with all appropriate services for qualitative resolution Achieves monthly KPI targets set by the group Discussion with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities Reports to Head of Account Management on KPI activities and opportunities pipeline Requirements At least 5 years of sales experience preferably gained in B2B, with a history of overachieving targets. Previous experience in LSP (language service provider) sector. Fluent in French AND English Great commercial acumen with growth mindset. Strong communication and negotiation skills. Organizational sensitivity. Persistent with a positive attitude. You feel confident in selling to senior executives. The ambition to be number 1 in your markets.

Account Manager Belgium, #Remote #LI-EJ1 Our client is an international leader in language and content solutions, services and technologies. The group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. Every position is key to our global growth: we know that we will only succeed if our people succeed. Joining them means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand. Role: Maintains and develops the client relationship to influence the need and use of the company's services Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organisations Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services) Uses the company's sales tack to develop customer information and account mapping. Uses the tools for opportunity pipeline growth Participate in internal sales meetings or marketing events as needed Share customer problems/concerns with all appropriate services for qualitative resolution Achieves monthly KPI targets set by the group Discussion with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities Reports to Head of Account Management on KPI activities and opportunities pipeline Requirements At least 5 years of sales experience preferably gained in B2B, with a history of overachieving targets. Previous experience in LSP (language service provider) sector. Fluent in English AND French or Dutch Great commercial acumen with growth mindset. Strong communication and negotiation skills. Organizational sensitivity. Persistent with a positive attitude. You feel confident in selling to senior executives. The ambition to be number 1 in your market