Sales & Account Management

Our clients have included 10/10 of the world’s top language companies, as well as scores of small and mid-sized agencies looking for proven talent to boost revenues and accelerate growth

We focus on candidates who are top performers within the LSP space.

Sector Expertise
Whether for roles in translation, interpreting or technology sales, we search our network for candidates with a proven track record of targeting niche markets who know how to talk your customers' language.

Sales Support Environment
Sales performance should never be appraised without context. There's a world of difference between being part of a global sales team with strong inbound marketing and lead gen and operating as a one-man show doing everything from prospecting to close.

We understand these environmental factors and take them into account during candidate assessment.

The Story Behind the Numbers
Multi-year contract value or invoiced sales? Sales numbers on a CV need some color to tell the full story, and that's where our recruitment team specialize. We work to ensure that clients are not only presented with facts and stats, but have the relevant context to these numbers to vet profiles effectively.

Hunter vs Farmer
Our recruiters work hard to make genuine business matches in sales recruitment. Developing an existing account portfolio and generating revenues from scratch can call for different skill sets, and we ensure we align expectations during the search and interview process.

 

Active jobs

Director Strategic Accounts

Toronto
Canada
90k-100k CAD Base + commission
Director of Strategic Accounts Toronto or Montreal #Hybrid #LI-CP1 Job type: Full-time, Hybrid Experience: 5+ years in Sales Languages: English & French About Us A leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success. We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed. We are a rapidly growing, highly entrepreneurial translation services company. The successful candidate will have access to an office at our current Toronto, Montreal, or Mexico City locations and tools that will allow you to work from home when required (laptop, phone, G-suite). About the Role We're looking for a dynamic Director of Strategic Accounts to champion our Professional Translations services and A.I. platform. As an individual contributor in our team, you will play a pivotal role in nurturing and expanding relationships with our existing professional translation clients in the legal, financial and securities industries. This role is for a dedicated, well-versed, and experienced self-starter who values a commitment to exceptional client service and building long-term partnerships. If you're energized by autonomy, problem-solving, and achieving ambitious goals, we want you on our team. Responsibilities Build, develop, and manage strong client relationships with existing professional translation services clients. Managing the end-to-end sales cycle through active prospecting for new projects, securing effective deal closure, and proactively managing ongoing relationships with clients. Identify product expansion, up-sell and cross-sell opportunities within existing accounts assigned to you. Perform Quarterly Business Review meetings with your assigned accounts to gather customer feedback and ensure customer retention. Ensuring a high client satisfaction by offering guidance on best practices, serving as bridge between clients and internal teams, and actively managing subscription client accounts to drive retention. Documenting client communications and tracking sales metrics in HubSpot, aligning actions with corporate strategy and departmental priorities. Demonstrate creative problem-solving, handle pressure, and consistently meet sales targets. Experience 5+ years of proven success in strategic selling to complex accounts is a must. Full proficiency in professional-level English and French. Subject matter expertise in legal, financial or insurance, required. Strong track record of successfully managing all aspects of the sales cycle. Proven ability to manage and develop relationships with C-level executives and senior managers. Proficiency in Microsoft Suite, Google Suite, and CRM software (HubSpot). Education College diploma, university degree, or equivalent General Expertise Results-driven mentality with a strong grasp of account management principles, strategies, and account growth tactics. Very strong work ethics and interpersonal skills essential to develop trusted relationships. Represent the brand with sophistication and impeccable presentation through strong written and oral communication skills. Organized, analytical, and methodical with strong attention to detail. Sharp critical thinking skills coupled with ability to execute tactics effectively. Process-driven to ensure that the sales cycle is optimized and client retention is maximized

Head of Account Management - Germany

Remote
Germany
€100,000 + commission
Head of Account Management Germany #LI-EJ1 #Remote An international leader in language and content solutions, services and technologies. The group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists. Every position is key to our global growth: we know that we will only succeed if our people succeed. Joining us means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand. ------------------------------------------------------------------------------------------ Main responsibilities: - Develop and maintain strong relationships with existing key customer contacts through team members or self. Create and grow new ones throughout the account to achieve efficient levels of customer intimacy and support business growth and financial objectives (Revenue, Gross Margin). - Master the service and solutions portfolio, support team on business case and positioning of complex combinations of services and technologies, through AM driven opportunities or in collaboration with Sales and Solution Management. - Act as liaison/facilitator between customers and other company resources to ensure excellence in meeting customer requirements and customer retention. - Develop and manage a team of strategic account managers through coaching, training, on the job support; Drive acquisition and/or promotion of talents, and ensure retention. - Own and support process compliancy within the team, data quality in systems and adherence to Account Management Guidelines. Requirements: Bachelor degree in Business Management, Economics, Financial or Marketing 5-7 years of proven experience in Account Management. Experience in translation/localisation industry. Leadership experience Experience in project management Safe handling of MS Office programs Fluent in German AND English Communication and presence strength, high customer orientation, strong analytical skills Decision-making pleasure, self-responsible working style and high team skills

Business development Manager

Remote
United States
$90k-100k base + commission
Business Development Manager Ideally based West Coast, US but open to all of US PT working hours #Remote #LI-EJ1 If you are a hunter and can confidently communicate with multiple influencers and decision makers... then we have the position that will motivate, challenge, and reward you. We are looking for a high-energy, new-business hunter to join our team! The company: For over 40 years, we have been helping multinational companies to expand in new markets by delivering engaging messages and products to all audiences in their native language, taking into account cultural context. Join a multicultural time with eclectic backgrounds and skills! Together we form one of the most productive LSPs in the industry. Your focus will be on creating new revenue streams through previous relationships, referrals, targeted prospecting, and other means. Principle Duties: Identify prospects, generate leads, and close new business Support the preparation of all proposals and client quotations Execute sales strategies and focus sales activities to achieve defined revenue and profit targets Represent the company with respect to its high standards and values concerning its global services offerings Monitor market trends and competitor activities and provide relevant information to internal stakeholders Achieve a thorough understanding of what the company is about, the innovations it is selling, our value proposition, position in the market, and localization technologies Coordinate sales activity with marketing initiatives Required Background: Sales experience within the localisation industry Creativity, ambition, and a passion to provide unparalleled customer experiences Sales experience, preferably in the localization industry Technology-driven and tech-savvy Experience working with and selling to Enterprise level clients Proven HUNTER with experience in cold-calling for new business with new customers Strong analytical, interpersonal, and presentation skills Knowledge of and experience in Customer Centric Selling concepts and strategies with a demonstrated experience and track record of success Ability to collaborate effectively with both clients and internal teams Strong negotiation skills with clients, to create a win-win for both company and client Experience working in Apollo, HubSpot.

Business Development Director - Life Science (Amsterdam)

Remote
Netherlands
€70,000 + OTE of €100k
Business Development Manager - Life Science Ideally based in Brussels or Amsterdam Can be #Remote anywhere in Benelux #LI-EJ1 Join a Growing European Leader and Drive Revenue! Are you ready to skyrocket your sales career? The international leader in language and content solutions, is seeking a talented and ambitious Business Development Manager to join our dynamic team at our future cutting-edge Tour&Taxi offices in Brussels. As part of our fast-growing company, you'll have the opportunity to work with some of the world's leading brands, while enjoying unparalleled career development and learning opportunities. Why Join the Company? • Thrive in a fast-growing company: went from 77th to 5th place worldwide in just 5 years, making it one of the fastest-growing French ETIs. • Lead the European market: As the European leader in translation and multilingual content, operating in 25 countries and boasts a team of 200+ sales professionals among its 2,500 employees. • Drive revenue and shape success: Work on long and complex sales cycles with major accounts, including Fortune 500 companies. Sell innovative B2B SaaS solutions and a range of other language services. • Collaborative and creative environment: Join a global team where collaboration, creativity, and your input are highly valued. Your talent will be encouraged to thrive. Your Role and Responsibilities: As a Business Development Manager, you'll play a crucial role in developing and closing new business opportunities with enterprise clients in Belgium within the life sciences. Your responsibilities will include: • Identifying and maximizing sales revenue through effective business development strategies • Managing a pipeline of revenue and activities to ensure profitable growth • Assisting with RFPs, tenders, and proposals • Developing sales skills, market knowledge, and best practices to achieve targets • Engaging with C-Level and Director-level contacts within client accounts and target prospects • Generating leads through proactive prospecting and responding to inbound inquiries • Positioning the company's solutions and services to meet client needs • Implementing sales and pipeline-building market strategies Requirements • Proven experience in sales development and deal closing in a B2B context • Fluent in Dutch and English • Experience in the language industry is highly desirable • Strong negotiation and communication skills • Ability to build effective relationships and deliver compelling presentations • Account mapping, planning, and management skills • Understanding of competitors, unique selling points, and commercial awareness Benefits • Work in the modern and inspiring Tour&Taxi offices, our future workplace, in Brussels • Training and personal development opportunities within a global organization • Join a stable company with over 30 years of experience and a strong market position • Experience an international work environment with colleagues from different countries

Account Management - Paris

paris
Portugal
€40k-€50 + bonus
Account Manager Paris, France #Hybrid, in office 3 days per week #LI-EJ1 Our client is an international leader in language and content solutions, services and technologies. The group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. Every position is key to our global growth: we know that we will only succeed if our people succeed. Joining means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand. Role: Maintains and develops the client relationship to influence the need and use of the company's services Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organisations Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services) Uses the company's sales tack to develop customer information and account mapping. Uses the tools for opportunity pipeline growth Participate in internal sales meetings or marketing events as needed Share customer problems/concerns with all appropriate services for qualitative resolution Achieves monthly KPI targets set by the group Discussion with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities Reports to Head of Account Management on KPI activities and opportunities pipeline Requirements At least 5 years of sales experience preferably gained in B2B, with a history of overachieving targets. Previous experience in LSP (language service provider) sector. Fluent in French AND English Great commercial acumen with growth mindset. Strong communication and negotiation skills. Organizational sensitivity. Persistent with a positive attitude. You feel confident in selling to senior executives. The ambition to be number 1 in your markets.

Bilingual Business Development Director - Montreal

Montreal
Canada
100k - 110k CAD base + commission
Business Development Director Montreal #LI-EJ1 #Hybrid The Company: Our client is a leading translation service provider that helps the world’s largest and most prestigious legal and financial services firms with translation solutions that elevate the way they do business. Since 2002, they have grown our reputation by forging long-term relationships built on trust. Helping their clients reach their business goals is the foundation of our success. In 2019 they launched a best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed. It is a powerful tool that integrates seamlessly with our client’s suite of services and their clients’ CRM and CAT tool technologies, increasing the speed and efficiency of human translators. The Role: The Business Development Director is responsible for selling the AI platform and Professional Translations solutions to organizations in our key target markets: legal, financial and securities industries. Our client’s partnerships are typically long-term in nature and the decision-makers within prospective client organizations range from C-level executives to department managers and procurement individuals. Managing the entire sales cycle from prospecting and building your pipeline through opportunity development, presentations, proposals, RFP response and contract negotiation are key elements of the position. Responsibilities: Prospecting to your assigned target market and prioritizing high-opportunity prospects Building a solid pipeline of opportunities with a mix of near-term and longer-term close dates Developing and nurturing relationships across assigned accounts and prospects Growing house accounts that have been assigned to you: Identify product expansion, up-sell and cross-sell opportunities Managing all aspects of the sales cycle from demand creation through close Ongoing responsibility to manage inbound leads or assigned new opportunities through to close Documentation of all client communications in Hubspot, including assigning tasks and taking action on assigned tasks. Maintaining a high level of client satisfaction by advising on product/service best practices, providing product adoption and release guidance while serving as a liaison between the customers and internal operations and external sales team. Be the “voice of the customer” and communicate feedback to internal stakeholders Keep track of sales performance metrics in HubSpot. Requirements: Bilingual English/French Subject matter expertise in their target legal or financial services industries an asset Technical, communications or SaaS industry experience 5+ years of strategic selling to complex accounts Strong track record of success in managing all aspects of the sales cycle Experience dealing with C-level executives and senior managers Proficiency in Microsoft Suite (Word, Excel, Powerpoint), Google Suite (Gmail, G-drive) and CRM software (Hubspot) Active on Social Media (LinkedIn, blogs, postings) Law background or experience a bonus This is a Hybrid role and you will be required to go to the office 2-3 days a week and attend clients' meetings downtown regularly.

Marketing Manager

Southampton
United Kingdom
£40,000
Marketing Manager - Remote £40,000 We are currently recruiting a Marketing Manager for a fast growing Interpreting and Translation company that can help rapidly scale both the company profile and their lead generation. The company are well funded and actively looking for a hands on marketing manager who can help create and implement their entire marketing strategy, almost from scratch. The right candidate would work closely with the senior leadership team helping to build the companies marketing strategy, working with sales to build an effective in bound sales funnel as well as the c-suite in promoting the business. Reporting to the Director of Sales and Marketing you would have control of your own substantial budget as well as management of a Marketing Coordinator to help you implement you ideas. Perfectly suited role to someone that is currently hands on in all areas of marketing but looking to add a bit more strategy to their role. Fully remote with occasional travel to London. #LI-AR1

BDM - Interpretation

Remote
United States
90000
Regional Sales Executive - Interpretation US - Remote The latest census data showed that there are 336 million people currently living in the US, of that 68 million spoke a language other than English as a first language. That's 20% of US residents who could miss out on vital services because they don't have access to interpreting. And that is why Interpretation is one of the fastest growing and most lucrative industries in the US. And a leader in Interpretation services is looking for a new sales person to join their team. In this role you will be responsible for helping  healthcare providers, banks and Retail companies bridge this language gap by offering cutting edge Interpreting Solutions. Whether that be face to face interpreting, video remote interpreting or over the phone interpreting, you will supply the solution to all their needs. This is a full hunter sales role, responsible for winning new clients and engaging new prospects so you must have a sales focused mentality and the willingness to travel to client sites. Other than that, just a track record in B2B sales (ideally in the Healthcare sector) and an interest in language is all you need. Apply now to find out more. #LI-VG1

Read our Blogs

12. 09. 2024

Managing Expectations: Key Considerations for Hiring Leads in an Evolving Job Market

Hiring the right talent is a challenging task, especially in today’s fast-evolving job market. Many hiring leads hold strong opinions about what makes an ideal candidate, but these expectations sometimes be counterproductive. Below, we address several common concerns and offer alternative perspectives that can help hiring leads approach recruitment more strategically and effectively. 1. “I do not want to hire anyone who has not stayed in their role for at least two years.” Long tenures are considered a sign of stability and loyalty, but the job market has changed dramatically. Studies show that many professionals, particularly younger generations like Millennials and Gen Z, change jobs more frequently than previous generations. In fact, the average tenure of sales people is 18-24 months, and this is not necessarily a sign of instability. Moreover we are experiencing one of the most turbulent job markets in nearly 20 years with Covid, Tech layoff’s and the rise of AI leading to even the most talented people being laid-off a couple of times over the last 4 years. Our solution Rather than focusing solely on tenure, it’s essential to assess the quality of the work they accomplished during their time at each company and evaluate the previous employers stability. A short tenure in one role may have allowed them to gain diverse experiences or work in fast-paced environments where adaptability is key. 2. “Good performers do not get made redundant.” A common misconception and one of the most frustrating judgements made by hiring managers. Even high performers are sometimes impacted by factors outside their control, such as company restructuring, economic downturns, or industry-wide layoffs. For example, during the pandemic, 60% of workers globally considered quitting or were laid off, regardless of performance. Redundancies often have more to do with organizational priorities or budget cuts than individual performance. Our Solution Instead, explore their contributions in previous roles and ask about the context of the layoffs. In some cases, these individuals may bring valuable resilience and experience gained from navigating challenging environments. Asking specific questions at interview and utilizing references both formal and informal help present a more complete picture of a candidates performance. 3. “A jumpy CV makes me nervous, so I want to keep the position open longer.” A CV that shows frequent job changes can indeed be a red flag, but context is crucial. While a "jumpy" CV might make a hiring lead hesitant, it's important to delve into the reasons behind the moves. Perhaps the candidate was pursuing opportunities for growth, working in high-turnover industries, or facing personal challenges. With 45% of workers globally actively seeking new opportunities, frequent changes are not uncommon. Our Solution Consider conducting a deeper interview to understand why the candidate moved between roles and what they learned in each position. Delaying hiring because of assumptions about a CV can cause you to miss out on candidates who could be a perfect fit for the role. 4. “The candidate will not share some of their results, so I will not take them forward.” While transparency is important, there are legitimate reasons why candidates might not disclose certain details about their previous work. Many candidates work on confidential projects or under strict NDAs (Non-Disclosure Agreements) that prevent them from sharing specific metrics or results. In such cases, it’s essential to assess their overall approach, problem-solving skills, and how they describe their contributions in general terms. Our Solution Instead of immediately disqualifying candidates, ask them to explain their processes, methodologies, or team dynamics in ways that do not violate confidentiality. Their ability to explain the steps they took to achieve success can be just as valuable as sharing exact numbers. Conclusion Hiring leads need to be open to adapting their expectations to the realities of today’s job market. By focusing more on the quality of a candidate’s experience, flexibility, and adaptability, rather than adhering to traditional benchmarks, hiring managers can make more informed decisions and ultimately build stronger teams.