Sales & Account Management

Account Manager Paris, France #Hybrid, in office 3 days per week #LI-EJ1 Our client is an international leader in language and content solutions, services and technologies. The group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. Every position is key to our global growth: we know that we will only succeed if our people succeed. Joining means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand. Role: Maintains and develops the client relationship to influence the need and use of the company's services Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organisations Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services) Uses the company's sales tack to develop customer information and account mapping. Uses the tools for opportunity pipeline growth Participate in internal sales meetings or marketing events as needed Share customer problems/concerns with all appropriate services for qualitative resolution Achieves monthly KPI targets set by the group Discussion with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities Reports to Head of Account Management on KPI activities and opportunities pipeline Requirements At least 5 years of sales experience preferably gained in B2B, with a history of overachieving targets. Previous experience in LSP (language service provider) sector. Fluent in French AND English Great commercial acumen with growth mindset. Strong communication and negotiation skills. Organizational sensitivity. Persistent with a positive attitude. You feel confident in selling to senior executives. The ambition to be number 1 in your markets.

Account Manager Belgium, #Remote #LI-EJ1 Our client is an international leader in language and content solutions, services and technologies. The group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts. Every position is key to our global growth: we know that we will only succeed if our people succeed. Joining them means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brand. Role: Maintains and develops the client relationship to influence the need and use of the company's services Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organisations Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services) Uses the company's sales tack to develop customer information and account mapping. Uses the tools for opportunity pipeline growth Participate in internal sales meetings or marketing events as needed Share customer problems/concerns with all appropriate services for qualitative resolution Achieves monthly KPI targets set by the group Discussion with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities Reports to Head of Account Management on KPI activities and opportunities pipeline Requirements At least 5 years of sales experience preferably gained in B2B, with a history of overachieving targets. Previous experience in LSP (language service provider) sector. Fluent in English AND French or Dutch Great commercial acumen with growth mindset. Strong communication and negotiation skills. Organizational sensitivity. Persistent with a positive attitude. You feel confident in selling to senior executives. The ambition to be number 1 in your market

Business Development Director Montreal #LI-EJ1 #Hybrid The Company: Our client is a leading translation service provider that helps the world’s largest and most prestigious legal and financial services firms with translation solutions that elevate the way they do business. Since 2002, they have grown our reputation by forging long-term relationships built on trust. Helping their clients reach their business goals is the foundation of our success. In 2019 they launched a best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed. It is a powerful tool that integrates seamlessly with our client’s suite of services and their clients’ CRM and CAT tool technologies, increasing the speed and efficiency of human translators. The Role: The Business Development Director is responsible for selling the AI platform and Professional Translations solutions to organizations in our key target markets: legal, financial and securities industries. Our client’s partnerships are typically long-term in nature and the decision-makers within prospective client organizations range from C-level executives to department managers and procurement individuals. Managing the entire sales cycle from prospecting and building your pipeline through opportunity development, presentations, proposals, RFP response and contract negotiation are key elements of the position. Responsibilities: Prospecting to your assigned target market and prioritizing high-opportunity prospects Building a solid pipeline of opportunities with a mix of near-term and longer-term close dates Developing and nurturing relationships across assigned accounts and prospects Growing house accounts that have been assigned to you: Identify product expansion, up-sell and cross-sell opportunities Managing all aspects of the sales cycle from demand creation through close Ongoing responsibility to manage inbound leads or assigned new opportunities through to close Documentation of all client communications in Hubspot, including assigning tasks and taking action on assigned tasks. Maintaining a high level of client satisfaction by advising on product/service best practices, providing product adoption and release guidance while serving as a liaison between the customers and internal operations and external sales team. Be the “voice of the customer” and communicate feedback to internal stakeholders Keep track of sales performance metrics in HubSpot. Requirements: Bilingual English/French Subject matter expertise in their target legal or financial services industries an asset Technical, communications or SaaS industry experience 5+ years of strategic selling to complex accounts Strong track record of success in managing all aspects of the sales cycle Experience dealing with C-level executives and senior managers Proficiency in Microsoft Suite (Word, Excel, Powerpoint), Google Suite (Gmail, G-drive) and CRM software (Hubspot) Active on Social Media (LinkedIn, blogs, postings) Law background or experience a bonus This is a Hybrid role and you will be required to go to the office 2-3 days a week and attend clients' meetings downtown regularly.

We're seeking a highly motivated, experienced Tender Manager to join our client's rapidly expanding team in the UK. You'll report directly to the VP of Sales.  This is a fully remote position and the candidate has to be based in the UK.  Our client started life as one of the largest integrated legal solutions providers in the US and over the last 5 years has grown out their translation division to become a leading player both through organic growth and a couple of acquisitions in both the US and Europe. ESSENTIAL DUTIES & RESPONSIBILITIES: • Identify and subscribe to lists of tender and RFP’s • Create, update and maintain submissions for the translation team for all relevant tenders for translation, localization, interpretation and related services • Devising systematic approach to manage tender submission process in most effective manner • Serve as project manager for all business initiatives related to the tender process prior to being awarded and handed over to Operational teams • Structure and document performance of all tender submissions and resultant winning tender performance • Seek out build strategic business opportunities relating to any organization broadly described above • Manage, track and document your tender performance as part of weekly performance meetings • Develop and maintain orderly and complete records for all tenders within existing systems • Developing processes around management of tender submissions REQUIREMENTS: • A background (2+ years) in successfully completing and tracking tender submissions for organizations and government related institutions Interested? Please apply with an updated copy of your resume!  #LI-CP1

#LI-MR1 #LI-Hybrid Senior Account Director required in the London area (full time, permanent and hybrid – at least one or two days in their West London office). We have an amazing job opportunity for a Senior Account Director with an international design localization agency specialised in providing creative solutions to the media and entertainment industry. You will be acting as a strategic partner and responsible for overall management of strategic accounts. You will be cultivating and maintaining strong client relationships, understanding their needs as well as pitching and contributing to the company’s growth. On top of that you will be also responsible for evaluating processes and workflows and collaborating with operations to identify improvements and efficiencies. This role has 5 direct reports. Permanent, full time and hybrid. If you have a vast of account management experience, you can work autonomously, you are process driven and you understand the localization process, this role is for you. If you would like to explore this opportunity in more detail, feel free to call me at: +44 208 123 0194 or please send your CV to: michael.radwan@adaptiveglobalization.com. We look forward to hearing from you. Kind regards, Michael

#LI-MR1 #LI-Remote Business Development Manager required in the UK (full time, permanent and fully remote). We are looking for a driven Business Development Manager based in the UK to join the top three LSP. We are seeking an industry sales professional with a hunter-like profile, someone who is adept at winning and growing new accounts, using a consultative sales technique. This position is responsible for supporting the sales function by winning and developing new business with new logos/clients. Please note that our client is only considering candidates who have experience in selling language services (Translation, Localization and Interpretation). Candidates who come from other industries rather than Translation and Localization won’t be taken into account. You need to be based in the UK already. If you would like to explore this opportunity in more detail, feel free to call me at: +44 208 123 0194 or please send your CV to: michael.radwan@adaptiveglobalization.com. We look forward to hearing from you.

Marketing Manager - Remote £40,000 We are currently recruiting a Marketing Manager for a fast growing Interpreting and Translation company that can help rapidly scale both the company profile and their lead generation. The company are well funded and actively looking for a hands on marketing manager who can help create and implement their entire marketing strategy, almost from scratch. The right candidate would work closely with the senior leadership team helping to build the companies marketing strategy, working with sales to build an effective in bound sales funnel as well as the c-suite in promoting the business. Reporting to the Director of Sales and Marketing you would have control of your own substantial budget as well as management of a Marketing Coordinator to help you implement you ideas. Perfectly suited role to someone that is currently hands on in all areas of marketing but looking to add a bit more strategy to their role. Fully remote with occasional travel to London. #LI-AR1

Regional Sales Executive - Interpretation US - Remote The latest census data showed that there are 336 million people currently living in the US, of that 68 million spoke a language other than English as a first language. That's 20% of US residents who could miss out on vital services because they don't have access to interpreting. And that is why Interpretation is one of the fastest growing and most lucrative industries in the US. And a leader in Interpretation services is looking for a new sales person to join their team. In this role you will be responsible for helping  healthcare providers, banks and Retail companies bridge this language gap by offering cutting edge Interpreting Solutions. Whether that be face to face interpreting, video remote interpreting or over the phone interpreting, you will supply the solution to all their needs. This is a full hunter sales role, responsible for winning new clients and engaging new prospects so you must have a sales focused mentality and the willingness to travel to client sites. Other than that, just a track record in B2B sales (ideally in the Healthcare sector) and an interest in language is all you need. Apply now to find out more. #LI-VG1