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Head of Hub, Americas #LI-Remote #LI-EJ1 What gets you up in the morning? Do you want to leave your mark on the world and make your contribution to a world-class Sales team? Do you love interacting with great people? Are you passionate about localization and translation technology? Are you passionate about various industries, talking with enterprises and LSPs, in their mother tongue Are you a “solution finder”, always in search of the right answer for someone, or the functionality that can unlock a buying decision Then this position may be just for you! Why us? If you love learning and would like to work with some of the best minds in the industry, we are a global market leader in translation technology and one of the top 500 fastest-growing SaaS companies in the world, can be a great choice for your continued professional growth. If workplace atmosphere is important to you, you’ll love working with us, a highly motivated, talented, international team, with enthusiastic and helpful co-workers. If you like freedom and flexibility, you’ll enjoy the autonomy and you’ll be trusted here to make your own decisions, optionally working from home and also enjoying flexible working hours. What you’ll do in this role? As a member of the Sales Team, you will: Manage the sales pipeline in the assigned territory (US, Canada, Latin America). Lead, mentor, and manage the regional sales team to achieve sales targets and objectives, while ensuring all company policies and processes are being implemented. Identify and pursue new business opportunities, including key accounts and strategic partnerships. Build and maintain strong relationships with clients, partners, and industry influencers. Monitor market trends, competitor activities, and customer needs to inform strategic decisions. Collaborate with the marketing team to develop region-specific campaigns and initiatives. Provide regular sales forecasts, reports, and performance analysis to the management. Represent us at industry events, conferences, and trade shows. What we think will help you succeed in this role We believe you can be phenomenally successful in this role if you recognize yourself in the description below. Don’t worry if you don’t meet all of the criteria—we value people who have the right attitude and who are ready to learn. Minimum 5 years of sales experience in outbound sales on the US market, with at least 3 years in a leadership role. Experience in software sales and / or the localization industry Fluent English knowledge; French and Spanish would be an advantage Proven track record of achieving sales targets and driving revenue growth. Strong leadership and team management skills. Excellent communication, negotiation, and presentation skills. Ability to build and maintain relationships with key stakeholders. Strategic thinker with strong analytical and problem-solving abilities. Willingness to travel within the region as required, with occasional travel to the EU. Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with our standards Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office, HubSpot Ability to work independently What will really knock our socks off That you contribute to add more and more happy partners, sharing their happiness from such an intuitive TMS, adjusted to their needs

Chief Technology Officer (AI & Language Services) Our client, a leading European Language Service Provider with over 200 employees, 12 offices globally, and nearly 30 million USD in revenue, seeks a dynamic and forward-thinking CTO with a strong background in AI and Large Language Models (LLMs) to join our team. About You: You possess a minimum of 5+ years of experience in a technology leadership role, preferably within the language services industry. [2] You have a proven track record of driving innovation and implementing new technologies to achieve business goals. You possess a deep understanding of Artificial Intelligence (AI) and Large Language Models (LLMs), and their potential to transform the language services industry. You are a strong communicator and collaborator, with the ability to lead and inspire a technical team in a fast-paced environment. You are fluent in English and an additional European language. Responsibilities: Develop and implement a long-term technology vision and roadmap aligned with the company's strategic goals. Oversee the research, development, and integration of AI and LLM technologies into our core language services offerings. Manage a team of software developers, data scientists, and other IT professionals. Ensure the security and scalability of our technology infrastructure. Stay up-to-date on the latest advancements in AI and LLM technologies, and identify opportunities for application within the language services industry. Benefits: Competitive salary and benefits package Opportunity to work in a dynamic and growing company at the forefront of the Language Services industry The chance to play a key role in shaping the future of translation technology We are looking for a talented and motivated individual who is eager to make a real impact. If you are passionate about AI, language services, and innovation, please get in touch! Location: Central Europe (flexible location) #LI-remote #LI-MC1  

Customer Success Manager - Europe #LI-EJ1 #Remote You will be responsible for managing a number of key customers. Your primary goal is to ensure that customers have a positive experience with the company’s products or services and that their needs are met. You will collaborate with cross-functional teams to drive customer success and contribute to the overall growth and retention of the customer base. Responsibilities Strategic Account Management: Develop and implement strategic account plans aligned with the client’s objectives and the company’s goals. Identify growth opportunities and collaborate with internal teams to develop strategies for account expansion. Anticipate and address potential issues that may impact the client relationship or business partnership. Customer Relationship Management: Build and maintain strong relationships with key customers. Work closely with customers to understand their goals, challenges, and expectations. Proactively address customer concerns and issues. Customer Success Strategy: Develop and implement customer success strategies to drive customer satisfaction and retention. Collaborate with other teams, such as Sales and Product, to ensure a unified approach to customer success. Metrics and Reporting: Track the defined key performance indicators (KPIs) for the customer success team. Provide regular reports on team performance and customer satisfaction. Customer Advocacy: Identify opportunities for customer advocacy, testimonials, and case studies. Encourage and facilitate customer referrals. Continuous Improvement: Continuously assess and improve customer success processes and workflows. Stay informed about industry best practices and trends. Continuously learn and build expertise across the company, products, services and assigned customers. Qualifications Bachelor’s degree in business, management or a related field. Proven experience as customer success, strategic/key accounts manager or similar. Proven experience within the translation/localisation/language technology industry Results-oriented with passion for customer success and experience achieving high levels of customer satisfaction. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. Hands on experience with CRM software, CS platforms, and deep understanding of sales performance metrics. Ability to analyse data and make data-driven decisions. Ability to collaborate effectively with cross-functional teams. Flexibility and adaptability to thrive in a dynamic and fast-paced environment. Benefits: Attractive commission scheme A dynamic, international working environment Training and personal development opportunities Working with experts in the field of language technology and localization Participation in international conferences and industry leading events Remote working

#LI-MR1 #LI-Hybrid Sales Account Manager required in the London area (permanent, full time and hybrid - three times a week in their London office – west). We have a position for an Account Manager with a top 10 award-winning language services provider and technology company in London. We are looking for a driven industry Account Manager with a strong commercial mindset and ability to maintain and expand existing and new key client accounts. Permanent, full time and hybrid (3 days in the office and 2 days WFH). Please note that our client is looking for suitable candidates with LSP experience. If you would like to explore this opportunity in more detail, please send your CV to: michael.radwan@adaptiveglobalization.com and we will arrange a call. 

We are looking for a business development director to lead all sales activities of a fast-growing German translation platform, with revenues over $8M. Office presence in Northern Germany is required at least once a month. As a Business Development Director for a German translation platform, your day-to-day activities involve: Finding new clients: research and identify potential clients who need translation services. This could involve attending industry events, networking with businesses, or developing targeted marketing campaigns. Building relationships: connect with decision-makers at potential client companies to understand their translation needs and present our platform's solutions  Developing proposals and quotes: work with the sales team to create proposals and quotes that outline our services, pricing, and timelines. Negotiating contracts: negotiate the terms of contracts with clients to ensure mutually beneficial agreements. Managing existing client relationships: maintain positive relationships with existing clients, ensuring their satisfaction and encouraging repeat business. Staying up-to-date on industry trends: research and analyze market trends in the translation industry to identify new business opportunities and ensure our platform remains competitive. Developing the platform: collaborate with product development teams to suggest improvements and features that will enhance the platform's value proposition for clients. Your overall mission is to drive business growth for the translation platform by expanding our client base and increasing revenue. The targets are set for new client acquisition and revenue generation. Is that of interest? If so, get in touch! #LI-remote #LI-MC1    

Relectrice/Relecteur en valeurs mobilières (billets structurés) de l’anglais vers le français canadien Idéalement Montréal, Canada #Remote #LI-EJ1 À propos de l’entreprise Un fournisseur de services de traduction de premier plan qui aide les plus grandes et les plus prestigieuses industries juridiques, financières et gouvernementales du monde à offrir des solutions de traduction qui rehaussent leur façon de faire des affaires. Depuis 2002, nous avons renforcé notre réputation en forgeant des relations à long terme fondées sur la confiance. Aider nos clients à atteindre leurs objectifs d’affaires constitue le fondement de notre réussite. Nous avons mis au point la meilleure technologie de traduction automatique par intelligence artificielle (IA) qui est spécialement conçue pour les marchés juridiques et financiers canadiens. Cette technologie offre des traductions complexes, propres au secteur, d’une qualité sans précédent et d’une rapidité inégalée. L’équipe des billets bancaires est responsable de la mise à jour des suppléments de fixation du prix et des documents de commercialisation pour le placement de billets structurés de banques canadiennes. La personne recherchée se joindra à l’équipe de traducteurs et réviseurs chevronnés. Principales fonctions et responsabilités Réviser la mise à jour des billets effectuée par les traducteurs et les traductrices pour assurer leur conformité avec le document source en anglais, maintenir la cohérence des documents français et respecter les normes du client Traduire de l’anglais vers le français, au besoin, des sections du document• Rédiger et tenir à jour le guide de mise à jour des billets spécifique à l’institution financière dont vous êtes responsable qui est utilisé par l’équipe des billets afin d’assurer l’uniformité du travail des différents membres de l’équipe Fournir de la rétroaction aux membres de l’équipe et répondre aux questions Prêter main forte aux autres réviseurs et réviseures de l’équipe des billets au besoin (forte charge de travail, absences, etc.) Participer à des réunions occasionnelles où l’équipe dynamique des billets partage des trucs et outils pour faciliter le travail Participer aux activités de formation Contribuer à l'amélioration de l’outil de traduction neuronale fondé sur l'intelligence artificielle dans le cadre de réunions avec l'équipe de recherche et développement, entre autres Études Diplôme universitaire de premier ou de deuxième cycle en traduction (traduction de l'anglais vers le français) avec spécialisation dans le domaine financier, économique, juridique et/ou des valeurs mobilières Diplôme universitaire en droit ou certificat en droit Expérience professionnelle Plus de six années d’expérience en traduction ou révision de documents liés aux valeurs mobilières, aux fonds de placement ou aux documents financiers visés par des exigences de dépôt Connaissances du secteur des marchés financiers Toute expérience de travail dans un cabinet de traduction ou au sein des services linguistiques d’une entreprise sera considérée comme un atout Qualités requises Souci du détail; capacité à distinguer rapidement une discordance terminologique ou dans les calculs Respect des consignes et des préférences client Travail d’équipe: savoir poser des questions au besoin et aider les autres si nécessaire Capacité de travailler sous pression et être autonome Avantages directs et indirects Avantages sociaux: frais médicaux, frais dentaires, invalidité de longue durée, assurance-vie, décès et mutilation accidentels, etc Possibilités de perfectionnement professionnel grâce à l’expérience de travail et à l’apprentissage en interne Culture d’entreprise inspirante et possibilité d’apprentissage auprès de l’équipe de traduction chevronnée d’Alexa Translations Équipe formidable solidaire qui se mobilise pour votre réussite Possibilité de travail de la maison, ou de nos bureaux en plein coeur de la vile Ambiance de travail dynamique, environnement inclusif et amical

We are looking for an experienced Customer Success Manager to join our client's team in Dubai.  This position requires relocation to Dubai, and the client will sponsor VISA and health insurance. The salary for this role is AED 20,000-25,000 monthly.  Founded in 2008, our client has quickly grown to dominate the localization market in the MENA region through its proprietary suite of innovative language solutions custom-built for the Arabic language. In this role, you'll take full customer ownership of a designated portfolio, driving sales, overseeing overall budget, and maximizing growth to hit commercial targets Duties & Responsibilities Establish long lasting sales-centric relationships by deeply understanding your client’s short- and long-term objectives to enhance loyalty and align services with their goals. Provide ongoing value by engaging in day-to-day sales interactions and maintaining a reporting cadence, aiming to ensure client satisfaction and transparent communication. Earn trust as a valued sales advisor to customers by adopting a Customer Success mindset and make decisions on sales solutions with the goal of driving positive customer outcomes. Manage customer expectations with a focus on sales, facilitating sales-focused customer dialogue, and executing according to aligned scope, quality, and speed with customers. Develop an in-depth understanding of products and services through a sales-oriented approach to effectively communicate their features and benefits. Collaborate with internal teams to facilitate timely and effective sales solutions. Monitor and analyse customer feedback and usage data to identify sales opportunities, improve customer satisfaction, and drive customer success. Regularly identify upselling and cross-selling opportunities by actively assessing client needs and preferences, aiming to enhance both customer satisfaction and revenue growth. Provide regular updates on portfolio key results such as YoY growth per customer, sold tech/subscriptions, Quality Feedback, and customer success KPIs. Adhere to and continuously improve the client's sales-focused documentation and administrative processes. Contribute significantly to the client's overall growth and commercial success with a strong emphasis on sales outcomes.  Experience & Qualifications required  Bachelor’s degree in business management or any related field is preferable. (3-5) years of experience in the sales, business development or strategic account management role in the professional services industry “B2B”. Experience working with top tier local and international clients across the private and public sector in the Middle East or globally. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Strong problem-solving skills and the ability to think creatively to resolve client issues. Highly organized and detail-oriented, with the ability to multitask and manage time effectively. Positive and enthusiastic attitude, with a passion for delivering exceptional sales and customer service. Familiarity with LSP industry terminology, translation software, and project management tools is a plus. Familiarity with consultancy, media, and entertainment clients or sectors is a strong plus. Ability to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced and constantly changing environment. Interested? Apply with an updated copy of your resume!  #LI-CP1  

Business Development Manager Ideally based West Coast, US but open to all of US PT working hours #Remote #LI-EJ1 If you are a hunter and can confidently communicate with multiple influencers and decision makers... then we have the position that will motivate, challenge, and reward you. We are looking for a high-energy, new-business hunter to join our team! The company: For over 40 years, we have been helping multinational companies to expand in new markets by delivering engaging messages and products to all audiences in their native language, taking into account cultural context. Join a multicultural time with eclectic backgrounds and skills! Together we form one of the most productive LSPs in the industry. Your focus will be on creating new revenue streams through previous relationships, referrals, targeted prospecting, and other means. Principle Duties: Identify prospects, generate leads, and close new business Support the preparation of all proposals and client quotations Execute sales strategies and focus sales activities to achieve defined revenue and profit targets Represent the company with respect to its high standards and values concerning its global services offerings Monitor market trends and competitor activities and provide relevant information to internal stakeholders Achieve a thorough understanding of what the company is about, the innovations it is selling, our value proposition, position in the market, and localization technologies Coordinate sales activity with marketing initiatives Required Background: Sales experience within the localisation industry Creativity, ambition, and a passion to provide unparalleled customer experiences Sales experience, preferably in the localization industry Technology-driven and tech-savvy Experience working with and selling to Enterprise level clients Proven HUNTER with experience in cold-calling for new business with new customers Strong analytical, interpersonal, and presentation skills Knowledge of and experience in Customer Centric Selling concepts and strategies with a demonstrated experience and track record of success Ability to collaborate effectively with both clients and internal teams Strong negotiation skills with clients, to create a win-win for both company and client Experience working in Apollo, HubSpot.