This position serves as the regular contact person between our clients (internal and external) and multilingual vendors. The Project Manager is responsible for communicating specific detailed instructions to multilingual speaking vendors, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.
Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
Manage translation teams and linguistic assets to ensure compliance with productions workflows and that quality and turn-arounds standards are met.
Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
Keep salesperson/Customer Service Rep up to date at all time via Status Reports.
Keep project admin up-to-date at all times and maintain accurate records of all costs.
Check projects costs for accuracy and match to purchase order.
Exercise sound judgment in keeping supervisor informed of potential difficulties.
Inform supervisor of all issues affecting cost, quality and turn-around.
Check accuracy of translation prior to sending it to client or to typesetting if needed.
QUALIFICATIONS AND KEY ATTRIBUTES:
College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
Fluent in English plus one, ideally two additional languages to mother tongue standard
Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml). Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker).
Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
Advanced translation memory experience including TRADOS, Multiterm IX, Context, glossary and file management.
Previous project management experience in translation services.
Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
Ability to communicate accurately detailed instructions to multilingual vendors.
Detail and service oriented.
Clear sense of accountability.
Flexible team player
Superior Interpersonal skills
Can mix and relate well to all levels
Demonstrated ability to work well under pressure and unsupervised
Flexibility to work overtime required
Focused on goals and the overall team and company objectives
Self-motivated and proactive
Can improvise and innovate