Translation Project Manager

Our client is a successful and fast-growing Swiss company specializing in translation, editing, proofreading, post-editing and copywriting.

They are looking for a full time (100%) project manager based in Switzerland or in Germany in the Constance Lake area.


Tasks

• Comprehensive active written and telephone support of clients
• Preparation and follow-up of quotations
• Qualification of customers for further internal support
• Order processing
• Support and monitoring of long-term customer projects
• In-depth support of individual accounts incl. participation in customer meetings on site
• Contact point for the customer in case of supplements, change requests and queries
• Processing of complaints in cooperation with customer support managers
• Liaison function between customers and internal departments
• Preparation of project invoices
• Master data maintenance

Profile

• Completed business or language studies
• Very good knowledge of German and English incl. impeccable spelling and good understanding of Swiss German; other languages an advantage
• Professional experience in sales/customer service 
• Confident handling of MS Office applications
• Strong service mentality, customer and sales orientation
• Pleasure in customer contact and ability to take the customer's perspective and work out solutions together with the customer
• Entrepreneurial and strategic thinking as well as affinity for numbers 
• Very good communication skills, negotiation and diplomatic skills
• Professional and solution-oriented approach to conflict situations
• Pragmatic approach to complex tasks
• Structured, result-oriented and independent way of working
• High ability to work under pressure, willingness to excel and above-average commitment
• Distinct ability to work in a team

Offer

• Fast-growing company with a highly motivated, dynamic team 
• Flat hierarchies 
• Versatile, varied tasks 
• Excellent infrastructure 
• First-class customers 
• Residence in Switzerland: home office option
• Daily presence in our clients' office in St. Gallen is required
• Start of work: by arrangement 
• Introductory period in Buchs SG  
• The PC infrastructure for your home office excl. internet connection will be provided by the company

Is that of interest, if so, get in touch!

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