Translation Project Manager

Salary/Rate:65-75'000 CHF according to experience
Job type:Perm
Town/City:Sankt Gallen
Business Sectors:Translation/Localization Project Management & QA
Job ref:24437
Post Date:21. 08. 2023

About the Role

Our client is a successful and fast-growing Swiss company specializing in translation, editing, proofreading, post-editing and copywriting.

They are looking for a full time (100%) project manager based in Switzerland or in Germany in the Constance Lake area.

  • Comprehensive active written and telephone support of clients
  • Preparation and follow-up of quotations
  • Qualification of customers for further internal support
  • Order processing
  • Support and monitoring of long-term customer projects
  • In-depth support of individual accounts incl. participation in customer meetings on site
  • Contact point for the customer in case of supplements, change requests and queries
  • Processing of complaints in cooperation with customer support managers
  • Liaison function between customers and internal departments
  • Preparation of project invoices
  • Master data maintenance

  • Completed business or language studies
  • Very good knowledge of German and English incl. impeccable spelling and good understanding of Swiss German; other languages an advantage
  • Professional experience in sales/customer service 
  • Confident handling of MS Office applications
  • Strong service mentality, customer and sales orientation
  • Pleasure in customer contact and ability to take the customer's perspective and work out solutions together with the customer
  • Entrepreneurial and strategic thinking as well as affinity for numbers 
  • Very good communication skills, negotiation and diplomatic skills
  • Professional and solution-oriented approach to conflict situations
  • Pragmatic approach to complex tasks
  • Structured, result-oriented and independent way of working
  • High ability to work under pressure, willingness to excel and above-average commitment
  • Distinct ability to work in a team

  • Fast-growing company with a highly motivated, dynamic team 
  • Flat hierarchies 
  • Versatile, varied tasks 
  • Excellent infrastructure 
  • First-class customers 
  • Residence in Switzerland: home office option
  • Daily presence in our clients' office in St. Gallen is required
  • Start of work: by arrangement 
  • Introductory period in Buchs SG  
  • The PC infrastructure for your home office excl. internet connection will be provided by the company
Is that of interest, if so, get in touch!