Business Development Manager - Canada

Salary/Rate:120k CAD Base + bonus

Job type:Perm

Town/City:Toronto

Country:Canada

Business Sectors:Sales & Account Management

Job ref:25546

Post Date:14. 11. 2024

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About the Role

Job description

Name
Teams	Sales / Hub Americas
Job title	Business Development Manager
Location	Canada (preference Montréal or Toronto)
Time per week	40 hours per week
Working hours	09:00-18:00 (one hour of unpaid lunchtime)
Reports to Direct reports	Regional Director, Americas -
Job Purpose	The Business Development Manager takes care of prospecting, outbound sales, solution development, solution offering in the Americas Hub (Canada, US, Latin America; main focus on the French speaking Canadian market). This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. At the right moment these customers are handed over to the Customer Success Manager. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful with company. Works with multiple stakeholders of the Hub to advise customers on solutions and best practices. Coordinates problem-solving and training sessions with the Hub Solution Engineers and the Business Services Hub Software Solution Engineers. Guides prospect customers to establish optimal workflows and processes. Establishes measurements of success. Keeps HubSpot up to date, provides reports, feed-back to Data Hub. Provides info to Marketing.
Tasks	Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; manages customer journey, handing them over to the Customer Success Manager at the right moment for further growth, renewals, upsells; to exceed customer and key company performance goals Understands and anticipates client needs, pain-points, provides appropriate solutions Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful with company Organizes demos to demonstrate company solutions, product features Collects feedback from the market, from prospects, existing accounts Represents company at conferences and exhibitions Manages the needs of different audiences and stakeholders Develops and nurtures customers for advocacy; regularly sources case studies/references Collaborates with the Hub Solution Engineers, the Product, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business) Provides information, maintains HubSpot clean and up to date Invites, involves, engages customers for and during conferences and events In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position
Job Requirements:	Minimum 5 years of sales experience in outbound sales on the Canadian and US market Experience in software sales and / or the localization industry Fluent English and French knowledge Understanding of business processes, reporting processes Good team worker Strong emotional intelligence Sales attitude and strong customer focus Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with company standards Experience and proven track record in solution offering, selling Proven track of building strong relationships with customers Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office, HubSpot Strong communication, presentation, negotiation skills Ability to work independently High level of initiative and creativity Ambitious, self-confident, enthusiastic

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